Accessibility Tools

Skip to main content
How can we help you?
Advice - Support - Apply

Housing

Malvern Hills flowers

Our housing team is here to support you with a wide variety of housing related issues. This includes supporting vulnerable households, particularly those at risk of homelessness, helping rough sleepers and making sure homes are suitable, decent and affordable amongst many other things.

Other

Housing services

Find more information about the following topics or use our
search feature to discover exactly what you are looking for.
Frequently Asked Questions

You have a question? We have an answer.

I can't find the information that I need, can I talk to someone?

If you cannot find the information you are looking for or need urgent assistance, then please contact the housing team for support.

Useful contacts

In addition to the Contact Centres and Housing Associations, you may also be able to receive help from any of the organisations below when joining and taking part in this scheme.

Citizens Advice South Worcestershire
Telephone: 08082787891
Website: Visit Citizens Advice South Worcestershire

Money Advice Service
Telephone: 0800 138 7777
Website: Visit Money Advice Service

Streetlink
Telephone: 0300 500 0914
Website: Visit Streetlink

Millbrook Healthcare
Telephone: 0330 124 8205
Website: Visit Millbrook Healthcare website

Worcestershire Housing & Benefits Advice Centre
Telephone: 01905 612774 or 0844 4111 303
Website: Visit Worcestershire Housing & Benefits Advice Centre

I'm having trouble paying for my rent, can I get help?

You can claim Housing Benefit to get help with the cost of rent, if the below apply to you:

  • You are single and have reached State Pension Age.
  • You are in a relationship and you have both reached State Pension Age.
  • You are in Council placed emergency housing or exempt housing.

If you fall into the categories listed above you can apply to us to start your new claim for Housing Benefit, by using the link below.

START A NEW HOUSING BENEFIT CLAIM

If this list does not apply to you then you will need to make a claim for your housing costs through Universal Credit. Please follow the link below to make a new claim online.

Apply for Universal Credits on GOV.UK

Am I able to register myself as homeless?

If you are not yet homeless but will be within the next 56 days then you can use our online self-referral form to make a homelessness application. Otherwise please contact the housing options team.

VIEW ONLINE SELF-REFERRAL FORM

Can I get advice if I am suffering from domestic abuse?

Read our Domestic abuse support page for advice, if you are suffering domestic abuse or have suffered domestic abuse in the past.

News

NEWS: Schools learn about Upton’s history with visit to Tourist Information Centre

Primary schools across the Malvern Hills District are being encouraged to learn about Upton’s history with a visit to the Tourist Information Centre (TIC). The centre has had two school visits so ...
Read more

NEWS: Voters urged to check their ID for General Election before deadline

Residents in the Malvern Hills District are being urged to check whether they have the correct photo ID to vote in the UK Parliamentary General Election taking place on Thursday, 4 July. To vote o...
Read more

NEWS: Statement regarding Alpaca Meadows

Statement regarding Alpaca Meadows: Ian Macleod, Director of Planning and Infrastructure at Malvern Hills District Council, said: “We have been made aware that Alpaca Meadows and Café will cease c...
Read more

NEWS: Candidates revealed for West Worcestershire

The candidates running for the West Worcestershire constituency in the upcoming UK Parliamentary Election have been revealed. The election will be held on Thursday, 4 July 2024 and the polls will ...
Read more